CertiPay

Nearly 85 percent of the firms today outsource some aspect of their HR function. What exactly is triggering this? The demand for talent, rising complexities around payroll and staffing, the need to streamline in-house HR processes, and cost-effectiveness, to name a few. Today’s businesses require a host of intuitive technologies and outsourced services to manage their workforce and achieve their business goals. As a leading-edge innovator in the HR domain, no one understands the changing trends better than CertiPay, which has been successfully catering to clients’ diverse and evolving needs for close to three decades.

CertiPay addresses a range of HR functionalities that span the complete employee lifecycle, from pre-hire to post-retire, through its suite of innovative solutions and services—empowering organizations to better manage their labor force. The company’s areas of expertise include implementing applicant tracking systems (ATS), time and attendance software, and benefits administration systems while providing professional HR support on demand. “Our mission is to find the right balance of technology and HR professionals to provide affordable solutions for a variety of clients across different industry segments,” states Denny Wilson, CEO of CertiPay. The company’s primary offerings revolve around addressing the payroll and HR management challenges through its web-based platform that integrates with third-party general ledger systems and other accounting and onboarding services.

“We listen to our customers and customize our solution to match their requirements rather than just trying to sell our products,” remarks Wilson. For organizations that are looking to outsource their HR department or require a solution that includes a host of HR-related services, CertiPay offers everything under one roof. Along with providing consulting services tailored for the complex needs of small to large-sized organizations, CertiPay’s team can function as a client’s dedicated HR department or even as an outsourced payroll department and complement existing HR teams.

Our mission is to find the right balance of technology and HR professionals to provide affordable solutions for a variety of clients across different industry segments

To stay ahead in the game, CertiPay invests heavily in its staff’s professional growth by conducting extensive training sessions across the various facets of HR services.

What sets CertiPay apart from its competitors is its delivery of unparalleled customer experience to clients. The company provides clients with dedicated representatives who are readily available to answer queries regarding their accounts. Wilson takes great pride in his company’s impeccable customer service and cites a testimonial from a satisfied client: “I am glad to know that your staff goes above and beyond to make sure their customers are well on their way to being successful in their fields.”

Supported by a team of certified experts who have been in the industry for over 25 years, CertiPay strives to serve the HR landscape in the best possible manner and is constantly evolving to keep up with the changing needs of its clients. The company recently launched an online self-service solution for small businesses, which has gained rapid momentum and recognition in the market. The mobile, easy-to-use solution enables organizations to process payrolls on a weekly basis from their iPads or smartphones.

CertiPay continues its innovation streak by adding attributes such as background checks that allow clients to filter applications online. Other interesting developments include adding settings for onboarding and integrating new hires into the payroll system. Plans to incorporate data metrics with CertiPay’s solutions for helping companies target new recruits are also on the cards. In a move to increase employee retention, the company is working toward introducing financial wellness initiatives through employee self-service portals. As the go-to provider for all HR management requirements, CertiPay is keen on providing companies with the flexibility of integrating its solutions with their existing talent management systems.